Professional Business Writing Skills



 Professional Business Writing Skills

This programme equips participants with the skills to write professional business correspondence.  The principles of communication, developing sentences and paragraphs that are clear, concise and logical, are covered.  The programme explores the development of coherent and powerful arguments, structuring and writing professional letters, emails, reports, and plans.

This programme will benefit working professionals, entrepreneurs, consultants, unemployed graduates, and individuals who wish to improve their written communication skills and progress in the business world.

Duration:  16 hours of online facilitator-led learning delivered over a period of 4 weeks.

Mode:  Course are facilitated by our expert faculty via our video conferencing platform.

Programme Content

  • Overview of communication: purpose, process, methods
  • Principles and guidelines of professional writing
  • Understanding your audience
  • Developing winning arguments that are clear, concise, logical and powerful
  • Well-constructed arguments
  • Documentation for facilitating effective meetings
  • Essentials of professional verbal and non-verbal communication
  • Writing professional emails, letters, presentations, reports, minutes of meetings, SMS and WhatsApp text messages
  • Professional communication success and failure factors

What will you learn

  • Understand the communication process
  • How to avoid barriers in written communication
  • Understanding the audience
  • Success and failure factors in written communication
  • Undergo a grammar refresher
  • Develop good arguments
  • How to write business correspondence
  • How to write meeting documents

Course Breakdown

    Session 1

  • Understand the purpose of communication
  • Process of communication
  • Written communication failure
  • Perceptual, language and cultural barriers
  • Three most important considerations in written communication
  • Understanding your audience
  • Successful written communication

    Session 2

  • The writing process
  • Register and tone
  • The Seven Cs
  • Jargon
  • Parts of speech
  • Rules of grammar
  • Rules of punctuation
  • Commonly confused words
  • Persuasive writing
  • Editing and proof reading

    Session 3

  • Format of a business letter
  • Types of letters
  • Complaint, request, acknowledgement, collection, job application
  • Emails
  • Texts
  • Business presentations
  • Writing a report

    Session 4

  • Purpose and procedure of meetings
  • Meeting terminolog
  • Agenda
  • Minutes

Request a Callback
Course Start

30 October 2021


South Africa




R       4 900.00

₹     32 000.00

₦   142 100.00

$           345.00

** Pricing is subject to lockdown taxes and foreign exchange rates.



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