Higher Certificate In Public Management

The qualification is designed to help you broaden your understanding of core functions in public administration.


You will learn to apply standard approaches and techniques to solve problems typical in the public sector workplace. This programme will also introduce you to ethics and teach you, as a professional, to take personal accountability for your actions.

Demand for public management skills, especially in finance, is constant. And as a graduate you will be able to contribute to public and development management.

While the emphasis in this programme is on improvement of public service delivery, it will provide you with a basis for further specialisation in public and development management

Who is it for?

Dreaming about a career in the public service? This programme will equip you with the fundamental skills, knowledge and understanding you need to succeed in this sector.

Certificates are awarded on the following basis:

  • Certificate of completion: Cumulative average of 80% in online tests
  • Certificate of participation: Cumulative average of 50%-79% for online tests
  • Certificate of attendance: Cumulative average of less than 50% for online tests

Entry requirements

  • Demonstrate knowledge and understanding of the public management environment
  • Have an overview of key legislation
  • Define strategic management, explain the process, and be familiar with the tools
  • Manage stakeholders
  • Apply the principles of public ethics and corporate governance
  • Familiarity with public finance terminology, budgets, and financial analysis
  • Understand key project management processes, tools, and success and failure factors
  • Manage people, group dynamics (including conflict), and project teams effectively
  • Develop additional competencies in a specialised area within public and development management, eg local government, performance management, quality and customer relations management, local economic development, and monitoring and evaluation


  • 120, exiting at NQF Level 5

Learning outcomes

  • Initiate, develop, implement and evaluate operational strategies, projects and action plans so as to improve the effectiveness of your unit
  • Monitor and measure performance and apply continuous or innovative improvement interventions in the unit
  • Lead and manage a team of first-line managers to enhance individual, team and unit effectiveness
  • Build relationships with superiors and with stakeholders across the value chain
  • Apply the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks
  • Enhance the development of teams and team members
  • Identify and solve problems and make responsible ethical decisions within own scope of responsibility

Compulsory modules

  • Public Human Resource Management
  • Public Performance Management
  • Public Finance Management
  • Public Project Management
  • Quality and Customer Service Management
  • Public Monitoring and Evaluation


  • Public Strategic Management
  • Local Government Management
  • Local Economic Development



Participants will engage with the course through online sessions with an instructor leading the class twice-weekly

What you will get 

  • 60 hours of online instruction
  • Class recordings you can replay for the duration of the course
  • Study guides accompanying each online session
  • Practical tasks and digital assessments
  • Anytime access online for the duration of the course

Course timetable

Please confirm course timetable before enrolling for a course


One year

Course Curriculum

Curriculum is empty