Higher Certificate In Business Management – Banking

Our Higher Certificate in Business Management – Banking will prepare you for career progression with the fundamental skills, knowledge and understanding of business administration and management practice in a financial organisation.


This programme has been created to develop a talent pool of middle managers for South Africa.

It will teach you how to initiate, develop, implement and evaluate operational strategies, projects and action plans and, where appropriate, recommend change within your unit to improve its effectiveness and contribute to achieving its objectives and vision.

While doing this you will also learn how to capitalise on the talents of team members, and communicate with juniors, superiors and stakeholders across the value chain to ensure intended outcomes are achieved. You will also practise applying the principles of risk, financial and knowledge management within regulatory frameworks to ensure the effectiveness and sustainability of your unit.

Who is it for?

This programme prepares first-line banking managers, from team leaders and supervisors to junior managers.

Certificates are awarded on the following basis:

  • Certificate of completion: Cumulative average of 80% in online tests
  • Certificate of participation: Cumulative average of 50%-79% for online tests
  • Certificate of attendance: Cumulative average of less than 50% for online tests

Entry requirements

  • Matric exemption or equivalent, with maths literacy and English
  • Basic computer skills


  • 120, exiting at NQF Level 5

Learning outcomes

  • Initiate, develop, implement and evaluate operational strategies, projects and action plans so as to improve the effectiveness of your unit
  • Monitor and measure performance and apply continuous or innovative improvement interventions in the unit
  • Lead and manage a team of first-line managers to enhance individual, team and unit effectiveness
  • Build relationships with superiors and with stakeholders across the value chain
  • Apply the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks
  • Enhance the development of teams and team members
  • Identify and solve problems and make responsible ethical decisions within own scope of responsibility

Compulsory modules

  • Fundamentals of Business Management
  • Credit Management
  • Introduction to Banking
  • Marketing Management
  • Fundamentals of Financial Management
  • People Management





Participants will engage with the course through online sessions with an instructor leading the class twice-weekly

What you will get 

  • 60 hours of online instruction
  • Class recordings you can replay for the duration of the course
  • Study guides accompanying each online session
  • Practical tasks and digital assessments
  • Anytime access online for the duration of the course

Course timetable

Please confirm course timetable before enrolling for a course


One year

Course Curriculum

Curriculum is empty